Comet Rocks GmbH’s security & compliance principles guide howwe deliver our products and services, enabling people to simply and securelyaccess the digital world.
Secure Personnel
Comet Rocks GmbH takes the security of its data and that of its clients and customers seriously and ensures that only vetted personnel are given access to their resources.
All Comet Rocks GmbH contractors and employees undergo background checks prior to being engaged or employed by us in accordance with local laws and industry best practices.
Confidentiality or other types of Non-Disclosure Agreements (NDAs) are signed by all employees, contractors, and others who have a need to access sensitive or internal information.
We embed the culture of security into our business by conducting employee security training & testing using current and emerging techniques and attack vectors.
Secure Development
All development projects at Comet Rocks GmbH including on-premises software products, support services, and our own Digital Identity Cloud offerings follow secure development lifecycle principles.
All development of new products, tools, and services, and major changes to existing ones, undergo a design review to ensure security requirements are incorporated into proposed development.
All team members that are regularly involved in any system development undergo annual secure development training in coding or scripting languages that they work with as well as any other relevant training.
Software development is conducted in line with OWASP Top 10 recommendations for web application security.
Secure Testing
Comet Rocks GmbH deploys third party penetration testing and vulnerability scanning of all production and Internet facing systems on a regular basis.
All new systems and services are scanned prior to being deployed to production.
We perform penetration testing both by internal security engineers and external penetration testing companies on new systems and products or major changes to existing systems, services, and products to ensure a comprehensive and real-world view of our products & environment from multiple perspectives.
We perform static and dynamic software application security testing of all code, including open source libraries, as part of our software development process.
Cloud Security
Comet Rocks GmbH Cloud provides maximum security with complete customer isolation in a modern, multi-tenant cloud architecture.
Comet Rocks GmbH Cloud leverages the native physical and network security features of the cloud service, and relies on the providers to maintain the infrastructure, services, and physical access policies and procedures.
All customer cloud environments and data are isolated using Comet Rocks GmbH’s patented isolation approach. Each customer environment is stored within a dedicated trust zone to prevent any accidental or malicious co-mingling.
All data is also encrypted at rest and in transmission to prevent any unauthorized access and prevent data breaches. Our entire platform is also continuously monitored by dedicated, highly trained Comet Rocks GmbH experts.
We separate each customer's data and our own, utilizing unique encryption keys to ensure data is protected and isolated.
Client’s data protection complies with SOC 2 standards to encrypt data in transit and at rest, ensuring customer and company data and sensitive information is protected at all times.
We implement role-based access controls and the principles of least privileged access, and review revoke access as needed.
Compliance
Comet Rocks GmbH is committed to providing secure products and services to safely and easily manage billions of digital identities across the globe. Our external certifications provide independent assurance of Comet Rocks GmbH’s dedication to protecting our customers by regularly assessing and validating the protections and effective security practices Comet Rocks GmbH has in place.
SOC 2 Type 2
Comet Rocks GmbH successfully completed the AICPA Service Organization Control (SOC) 2 Type II audit. The audit confirms that Comet Rocks GmbH information security practices, policies, procedures, and operations met the SOC 2 standards for security.
Comet Rocks GmbH was audited by Prescient Assurance, a leader in security and compliance certifications for B2B, SAAS companies worldwide. Prescient Assurance is a registered public accounting in the US andCanada and provide risk management and assurance services which includes butnot limited to SOC 2, PCI, ISO, NIST, GDPR, CCPA, HIPAA, CSA STAR etc. For moreinformation about Prescient Assurance, you may reach out them at info@prescientassurance.com
An unqualified opinion on a SOC 2 TypeII audit report demonstrates to the Comet Rocks GmbH’s current and future customers that they manage their data with the highest standard of security and compliance.
Customers and prospects can request access to the audit report here and or review Comet’s security status here and request documentation for compliance purposes.
TLDR
To keep things simple, here is a summary of use for merchants.
Overview
Comet provides an ecommerce platform for merchants to create online micro-stores
Payment Terms
Payment can be made in monthly or annual instalments.
Fees
Platform Fee: The Platform Fee fee is changed to the merchant depending on the pricing program selected in the order form.
Transaction Fee: Merchants only pay a transaction fee on sales if Comet's payments service is used to accept payments.
Reimbursement Fee: A reimbursement fee covers payment processing costs, but only applies if Comet's checkout is used. This fee is set by Stripe, Comet's current payment service.
Professional services: Any additional professional services requested by the client will be agreed in advance via a separate order form.
Services
Comet provides platform access, maintenance, support services, and payment processing integrations.
Comet assists with onboarding merchants onto the platform.
Term & Termination
Initial term is 12 months, auto-renewing every 3 months.
Either party can terminate without cause within the trial period.
Either party may immediately terminate the contract for non-payment or contractual violations.
Key merchant responsibilities:
Complying with platform policies and legal requirements