Frequently Asked Questions
Everything you need to know about Comet.
General
OpenAI and Perplexity are consumer facing platforms. Comet is an infrastructure solution for brands, ensuring you keep your 1st party data with full insights into product customers, securing your CLTV.
AI tokens are the basic units of information, usually words or parts of words, that an AI model processes and generates. They are the "building blocks" of language for artificial intelligence and AI pricing is often based on the concept of using tokens. Our pricing is usage based in that we charge for the amount of tokens plus a markup to support us in our engineering efforts. Each pricing package with Comet includes token credits.
Comet is an agentic infrastructure that goes beyond generating static content for websites. The infrastructure will allow your brand to engage and "converse" directly with 3rd party AI agents. i.e. Agent to agent. While the world of LLM optimization is at its infancy, generally its better to provide more relevant content and our approach of dynamically generating the content for AIs offers exactly that, thereby improving LLM.
Comet supports brands on Shopify, Salesforce Commerce Cloud (SFCC), and Magento.
Absolutely, Comet is GDPR & SOCII security compliant for enterprise grade security. Comet is a data processor, you own the shopper data as a data controller. For further details we are able to share our data processing agreement (DPA)
About
Social commerce infrastructure providing full-funnel shopping experiences and conversational user interfaces.
First of its kind solution that turns AI conversations into rich visual shopping experiences.
Uses headless commerce infrastructure to integrate with Shopify Plus, Magento, and SFCC, syncing catalog and inventory via API.
Anywhere — embed into your website or any third-party digital interface.
Shopify, Magento, and Salesforce Commerce Cloud.
No. Your entire catalog is synced.
Yes. Comet uses your existing payment system; Comet doesn't process transactions.
Stock information is live and synced. Items show as out of stock when unavailable.
Your existing systems handle fulfillment entirely.
Data
Session data and e-commerce events (page view, add to cart, initiate checkout). Personal data is only collected for transactions.
Comet is the data processor; brands are the data controllers.
EU servers.
Yes. Comet is GDPR compliant with comprehensive security policies.
Integrations
15 minutes for Shopify to several weeks for enterprise.
Comet doesn't charge for integrations.